Welcome to Vedding.in ("Vedding", "we", "our", or "us"). Vedding is India's trusted wedding planning platform connecting couples with verified vendors including photographers, venues, makeup artists, caterers, and more.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vedding.in, use our mobile applications, or engage with our services. Please read this policy carefully. By using Vedding, you consent to the practices described herein.

This Policy is governed by the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable.

2.1 Information You Provide Directly

•        Account registration details: name, email address, phone number, and password.

•        Wedding details: wedding date, location, guest count, budget range, and preferences.

•        Vendor inquiries and messages sent through our platform.

•        Profile information: photos, bio, and other content you choose to upload.

•        Payment information: billing details processed securely through third-party payment gateways (we do not store full card details).

•        Feedback, reviews, and ratings submitted for vendors.

2.2 Information Collected Automatically

•        Device information: IP address, browser type, operating system, and device identifiers.

•        Usage data: pages visited, search queries, clicks, time spent, and navigation patterns.

•        Location data: city-level location used to show relevant local vendors (with your permission).

•        Cookies and similar tracking technologies (see Section 7 for details).

2.3 Information from Third Parties

•        Social login data: if you sign in via Google or Facebook, we receive your name, email, and profile picture.

•        Vendor information: business name, services offered, pricing, photos, and contact details provided by vendors listing on our platform.

•        Analytics providers: aggregated data from tools like Google Analytics and Google Tag Manager.

We use the information we collect for the following purposes:

•        To create and manage your account and provide personalised vendor recommendations.

•        To facilitate connections between couples and wedding vendors.

•        To operate planning tools such as the Budget Planner, checklists, and shortlists.

•        To send transactional communications including booking confirmations, inquiries, and notifications.

•        To send marketing emails, newsletters, and promotional offers (you may opt out at any time).

•        To improve our platform, features, and content based on usage patterns.

•        To detect, prevent, and address fraud, abuse, or violations of our Terms of Service.

•        To comply with legal obligations under Indian law.

•        To respond to your support requests and queries.

•        To conduct research, surveys, and analysis to enhance the wedding planning experience.

We do not sell your personal data to third parties. We may share your information in the following circumstances:

4.1 With Vendors

When you send an inquiry or request a quote, your name, contact details, and wedding requirements are shared with the relevant vendor to facilitate your booking.

4.2 With Service Providers

We engage trusted third-party service providers for hosting, payment processing, email delivery, analytics, customer support, and security. These providers are contractually bound to protect your data and may only use it as instructed by us.

4.3 With Business Partners

We may share aggregated, non-personally identifiable data with advertising or analytics partners to improve platform performance.

4.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe such disclosure is necessary to protect the rights, property, or safety of Vedding, our users, or the public.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

•        Account data is retained until you delete your account or request deletion.

•        Transaction and inquiry records may be retained for up to 7 years for legal and financial compliance.

•        Usage logs and analytics data are typically retained for 12 to 24 months.

•        Marketing preferences and opt-out records are retained indefinitely to honour your choices.

Upon account deletion, we will anonymise or securely delete your personal data within 30 days, subject to any legal retention requirements.

Under applicable Indian data protection law, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Correction: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data, subject to legal obligations.

Right to Data Portability: Receive your data in a commonly used, machine-readable format.

Right to Withdraw Consent: Withdraw consent for processing at any time without affecting prior lawful processing.

Right to Grievance Redressal: Lodge a complaint with our Grievance Officer (see Section 11).

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.

We use cookies, web beacons, and similar technologies to enhance your experience on our platform. Types of cookies we use include:

•        Essential Cookies: Required for core functionality such as login sessions and security.

•        Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

•        Preference Cookies: Remember your settings such as city preference and shortlisted vendors.

•        Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform. We use Google Tag Manager (GTM-KCFMW264) for tag management.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

•        SSL/TLS encryption for all data transmitted between your browser and our servers.

•        Secure, hashed storage of passwords.

•        Access controls limiting data access to authorised personnel only.

•        Regular security audits and vulnerability assessments.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and you provide information at your own risk.

Vedding is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a person under 18 has provided us with personal data, we will take steps to delete such information promptly. If you believe a minor has provided us with their data, please contact us at [email protected].

Our platform may contain links to third-party websites, social media platforms, and vendor websites. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit. Vedding is not responsible for the privacy practices or content of external sites.

In accordance with the Information Technology Act, 2000 and applicable rules, we have appointed a Grievance Officer to address any concerns or complaints regarding your personal data:

Name: Grievance Officer, Vedding

Email: [email protected]

Website: https://vedding.in/contact

Response Time: We aim to acknowledge complaints within 48 hours and resolve them within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

•        Posting the updated policy on our website with a revised effective date.

•        Sending a notification to your registered email address.

Your continued use of our platform after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: https://vedding.in/contact

Address: Vedding, India